News and articles

Behaviour change needs a workflow solution

Workflow graphic
Date: 2 Jul, 2021
Behaviour change needs a workflow solution, not a learning solution. Think about it… When I ask people in Learning & Development (L&D) what they think is the purpose of training, they give answers like learning, knowledge, new skills, compliance etc. Then the answers start to change as people re­flect on the desired end result from training. They usually begin to home in on a purpose for training that is about helping people develop so they can be better at doing what they do on behalf of their employer. They arrive at something like, “The purpose of training is to improve competence and change the way people do things so they perform better and consistently get better results at work”. In essence, unless the training is fulfilling some tick box compliance require­ment, it all comes back to behaviour change. We train people because we want them to change their behaviour, yet when I look at the way people commonly deliver training, it is not...
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World of Learning Summit 2020

Date: 1 Dec, 2020
The first World of Learning Summit is taking place on 9th & 10th December 2020 - virtually of course. We are very excited to be part of it, first of all with a stand. Those who know us will spot our mascot, Isaac Newton the Kiwi. So please don't scroll past. Pop in and say hello, we have missed networking at exhibitions so much! And our Performance100 online learning platform has continued to evolve. So even if you've seen it before, we'd love to tell you what is new. The conference is free to attend for this event, so don't miss Paul Matthews session on Thursday (day 2) 12:00 – 12:40: 'Behaviour change needs a workflow solution, not a learning solution'  To whet your appetite for the session, find the elephant turn cheetah (yes!) in the digital Learn Magazine. For more information and free registration... click here Happy learning &a...
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Why ‘pit stop thinking’ is what L&D needs now

Date: 18 Sep, 2020
During the current crisis, organisations have taken one of two approaches to adapt their L&D offering, with varying degrees of success. Paul Matthews asks in a recent article he wrote for TrainingZone "So, will your organisation default to online training, or will you take a pit stop and redesign your approach?" Find out why and how to do the latter... https://www.trainingzone.co.uk/deliver/training/why-pit-stop-thinking-is-what-ld-needs-now
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How to Design Learning That People Can Actually Apply on the Job

Date: 2 Sep, 2020
How to Design Learning That People Can Actually Apply on the Job - A Conversation with Paul Matthews by Nihal Salah Before we dive into talking about how to design learning that your people can actually apply (learning transfer), I’ve got a riddle for you:  You take your car to your local mechanics because it’s been stalling.  There’s a new mechanic named Mike. He’s a nice fella.   He asks you what the trouble is with your car and you explain the situation. He has a quick look under the hood and tells you he needs to change a part. Mike reassures you it shouldn’t take too long and he pops to the storage room to get the part.  Mike comes back with a look of disappointment on his face. Turns out  they don’t have the part in stock and will need to order it. It should arrive by tomorrow.  Here’s a question for you: is Mike a competent mechani...
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How to Reboot Training for 2020 and Beyond

Reboot Training for 2020 and Beyond eBook cover image
Date: 3 Aug, 2020
COVID‑19 has forced us all to think differently, to re-evaluate what we, as learning professionals, need to do to serve the organisations we work for. There will be very few of us who are not making significant changes to the way we deliver learning and development, and in particular, training. This Guide steps you through a process to figure out what those changes to training need to be. Download your free copy here https://paul-matthews.com/rt-ebook-pal/
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