News and articles

Behaviour change needs a workflow solution

Workflow graphic
Date: 2 Jul, 2021
Behaviour change needs a workflow solution, not a learning solution. Think about it… When I ask people in Learning & Development (L&D) what they think is the purpose of training, they give answers like learning, knowledge, new skills, compliance etc. Then the answers start to change as people re­flect on the desired end result from training. They usually begin to home in on a purpose for training that is about helping people develop so they can be better at doing what they do on behalf of their employer. They arrive at something like, “The purpose of training is to improve competence and change the way people do things so they perform better and consistently get better results at work”. In essence, unless the training is fulfilling some tick box compliance require­ment, it all comes back to behaviour change. We train people because we want them to change their behaviour, yet when I look at the way people commonly deliver training, it is not...
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World of Learning Summit 2020

Date: 1 Dec, 2020
The first World of Learning Summit is taking place on 9th & 10th December 2020 - virtually of course. We are very excited to be part of it, first of all with a stand. Those who know us will spot our mascot, Isaac Newton the Kiwi. So please don't scroll past. Pop in and say hello, we have missed networking at exhibitions so much! And our Performance100 online learning platform has continued to evolve. So even if you've seen it before, we'd love to tell you what is new. The conference is free to attend for this event, so don't miss Paul Matthews session on Thursday (day 2) 12:00 – 12:40: 'Behaviour change needs a workflow solution, not a learning solution'  To whet your appetite for the session, find the elephant turn cheetah (yes!) in the digital Learn Magazine. For more information and free registration... click here Happy learning &a...
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Why ‘pit stop thinking’ is what L&D needs now

Date: 18 Sep, 2020
During the current crisis, organisations have taken one of two approaches to adapt their L&D offering, with varying degrees of success. Paul Matthews asks in a recent article he wrote for TrainingZone "So, will your organisation default to online training, or will you take a pit stop and redesign your approach?" Find out why and how to do the latter... https://www.trainingzone.co.uk/deliver/training/why-pit-stop-thinking-is-what-ld-needs-now
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Book excerpt: How to reboot training for 2020 and beyond

Date: 21 Aug, 2020
TJ highlights a section of the new book from the mind of learning transfer expert Paul Matthews. For most behavioural change outcomes you will find the package you design using the approach above will be a blend of many components; it will have content such as elearning or videos, contributions from a trainer, on-the-job practice with feedback, opportunities for discussion and collaboration, and significant manager involvement. It won’t be a once and done event, virtual or otherwise; and it certainly won’t be an old-style training course that has been ‘webinised’. The inevitable outcome from your design process will be a programme consisting of activities that learners need to do over a period of time and alongside their normal day-to-day work activities. In effect, you are setting up an activities workflow within their day-to-day job where learners will step through a sequence of activities, and in doing so, the...
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eBook on surviving the Coronavirus lockdown and social incarceration

Coronavirus ebook cover picture
Date: 31 Mar, 2020
I was asked to contribute an article to an eBook to help people both cope with what’s happening and loo...
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