Performance depends on the capability of your people. Can the worker do the job in front of them? Are they competent? Is the environment competent?
Paul Matthews recently created this short video to share the tools the managers in your organisation need to do performance diagnostic BEFORE they just request another training course without establishing that a learning event is what’s needed.
Please share this far and wide to avoid training rolled our that likely won’t fix the performance issue…
> If you would like to dig deeper into this, get Paul’s book ‘Capability at Work: Solving the Performance Puzzle‘
